Until further notice OCTA’s lost and found office is open only to customers who have been issued a found-item claim number. Please use the online form or contact OCTA at (714) 560-5934 to see if OCTA found your lost item.
.
Location & Hours
Effective January 2, 2019
Please complete the online form, email LostandFound@octa.net, or call (714) 560-5934. Lost and Found staff will email or call you to let you know if your item has been found.
Please have the following information ready to help us try to locate your item:
- Detailed description of the item.
- Date, time, service used, bus route and the direction you were traveling
- A photo ID issued from a recognized governmental agency will be required to claim any found items.
There are no public restrooms, and no loitering is allowed at the Lost and Found facility.
Phone Number:
(714) 560-5934
Address:
11903 Woodbury Road
Garden Grove, CA 92843
Hours:
Monday – Thursday
8:00 a.m. – 12:30 p.m.
1:30 p.m. – 4:00 p.m.
Friday - Pickup By Appointment Only
All customers must have a confirmed claim number before coming to Lost and Found
Holidays Schedule
Directions:
The cross streets are Harbor Blvd and Woodbury Road.
OCBus Routes 43, 60, 543 and 560 are within walking distance.
For Calendar Year 2021, Lost and Found will be closed on the following OCTA holidays.:
Date |
Holiday |
Friday, January 1 |
New Year’s Day |
Monday, May 31 |
Memorial Day |
Monday, July 5 |
Independence Day |
Monday, September 6 |
Labor Day |
Thursday, November 25 |
Thanksgiving Day |
Friday, November 26 |
Day After Thanksgiving |
Friday, December 24 |
Christmas |
Frequently Asked Questions
The purpose of this document is to answer frequently asked questions related to the Orange County Transportation Authority’s (OCTA) policy for the storage, return, sale, and destruction of lost personal property that is found on OCTA’s owned and leased property, including OCTA buses.
OCTA is not responsible for lost articles. However, OCTA will process, store, and dispose of articles that are found on OCTA property pursuant to Civil Code Section 2080.6. The Lost and Found Office shall be responsible for storing, returning, and disposing of all such articles in accordance with OCTA policies.