The 2014 – 2019 OCTA Strategic Plan takes a comprehensive, forward-looking approach to address Orange County’s transportation needs during the next five years.  The Strategic Plan sets forth the principles that guide OCTA’s decisions and provides strategies to achieve our goals.  The plan addresses both key external and internal driving forces that are influencing or have the potential to affect OCTA’s vision, mission, values, goals, and objectives.

The Strategic Plan Framework consists of the following elements:

• OCTA Vision: An integrated and balanced transportation system that supports the diverse travel needs and reflects the character of Orange County.
• OCTA Mission: Develop and deliver transportation solutions that enhance the quality of life and keep Orange County moving.

• OCTA Values
  • Integrity: We deliver as promised and do so ethically, fairly, and with transparency.
  • Customer Focus: We treat our customers with care, consideration, and respect, providing friendly and reliable professional service responsive to their needs.
  • Can-do Spirit: We tackle challenges with innovation, vision, and strategic thinking.
  • Communication: We provide consistent, timely, and reliable information in an open, honest, and straightforward manner.
  • Teamwork: We work well together from a sense of shared purpose and mutual respect.
  • Safety: We work to ensure the ongoing safety of the traveling public and our employees.
• OCTA Goals
  • Goal Area - Mobility: Deliver programs, projects, and services to improve the movement of people and goods throughout Orange County and the region.
  • Goal Area - Public Service: Enhance customer satisfaction by understanding, connecting with, and serving our diverse communities and partners.
  • Goal Area - Fiscal Sustainability: Ensure fiscal health through prudent financial management and by protecting and leveraging available revenue sources.
  • Goal Area - Stewardship: Embrace responsible policies and practices designed to promote environmental sustainability and enhance the safety and quality of life in Orange County.
  • Goal Area - Organizational Excellence: Continue the tradition of being a high-performing organization through employee development and efficient business practices.
• 2014 - 2019 Strategic Plan
  • Full Interactive Version of the 2014 - 2019 Strategic Plan
• Links
  • Letter from the CEO
  • Strategic Plan Framework
  • OCTA Organizational Overview
  • 2014 -2019 Continuing and Emerging Issues
  • Major OCTA Plans Produced
  • Goal Area - Mobility
  • Goal Area - Public Service
  • Goal Area - Fiscal Sustainability
  • Goal Area – Stewardship
  • Goal Area - Organizational Excellence
  • Appendix A: 14 M2020 Key Objectives
  • Appendix B: M2020 Project Summaries
  • Appendix C: Summary of M2020 Projects through 2019
  • 2014 Quarterly Project Status Report