Vanpool New - Frequently Asked Questions

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A Federal directive requires a face mask to be worn on public transit, including OC Vanpool, at all times. Learn More.

  • Frequently Asked Questions

    The vanpool program is one that prompts quite a few questions for those who have never participated before so we wanted to try and answer some of the most common ones here.

    • A group of five or more people who combine resources to lease a vehicle (seven seats or more) through their choice of one of OCTA’s contracted vanpool vendors and commutes to work together. Participants share a common pickup location, similar work destination and work schedule.

       

    • Commuters save money ($200 or more per month is common), time, stress and the environment. Employers who implement programs comply with government regulations, save money and enjoy increased employee retention and acquisition. All vanpools are required to be American with Disabilities (ADA) compliant. Accessible vehicles are available upon request.
    • Pricing is based on the amount of miles driven, the vehicle selected and additional employer assistance, if offered. Some employers pay 100 percent of the costs and the vanpoolers commute for free. Employer assistance varies by company.
      To increase savings, OCTA provides $400 worth of assistance per month. This represents roughly 25% of the average lease cost.
      Commuters typically pay $150-$200 including fuel costs before any applicable employer subsidy is deducted. Our vanpool vendors can give you an exact price quote.
    • Park and Ride locations are most convenient. For more information on safe parking locations, please click here.
    • Our Guaranteed Ride Home program gives you two free rides home per year in the event of unexpected circumstances. You’ll never be stranded.
    • You may cancel with a 30-day advance notice. Contracts are month-to-month.
    • If your worksite is Orange County, you will qualify for the OCTA program, but other agencies provide similar programs within their counties.

Ready to get started?

Whether you are ready to join a vanpool or have questions, please contact our customer service team.

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Orange County Transportation Authority
Address: 550 S. Main Street
Orange, CA 92868
Bus Information (714) 636-7433
91 Express Lanes (800) 600-9191
OCTA Administrative Office (714) 560-6282